Privacy Policy
Last Updated: October 12, 2026
1. Introduction
Welcome to One Computer (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information when you visit our website, https://rc4bd.com/, or use our computer repair and technical services in Khulna, Bangladesh.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and how we protect it.
By using our website, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a repair service, or submit a form, we may collect your name, phone number, email address, and other information you choose to provide.
Device and Repair Information
When you request technical services, we may collect information about your computer, laptop, motherboard, storage device, or other equipment that is necessary to diagnose and perform the requested service.
Website Usage Information
Our website may collect technical information such as your IP address, browser type, device information, pages visited, and general usage data through server logs, cookies, or analytics tools.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests.
- Arrange appointments and communicate about repairs.
- Diagnose technical issues and provide requested services.
- Improve our website, services, and customer experience.
- Maintain website security and prevent fraudulent or abusive activity.
- Comply with applicable legal obligations.
- Send service-related updates when necessary.
We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where required.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, and remember certain preferences.
Third-party services, such as analytics or advertising providers, may also use cookies or similar technologies if enabled on our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
5. Data Recovery and Device Privacy
One Computer may provide data recovery and storage-device repair services for hard disk drives (HDDs), solid-state drives (SSDs), NVMe drives, M.2 SSDs, pen drives, and memory cards.
We understand that storage devices may contain personal or confidential information. We aim to access customer data only as reasonably necessary to perform the requested service.
Customers should, where possible, back up important information before handing over a device. Recovery results cannot be guaranteed, and customers should inform us of any special privacy or confidentiality requirements before service begins.
6. Sharing of Information
We do not sell your personal information to third parties.
We may share limited information when necessary with:
- Service providers who help operate our website or business.
- Technical partners involved in providing a requested service.
- Legal or regulatory authorities when required by applicable law.
- Other parties when you have authorized the disclosure or it is otherwise legally permitted.
We expect service providers handling personal information on our behalf to use it appropriately and protect it.
7. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party tools, including maps, social media platforms, analytics services, or contact services.
These third parties may have their own privacy policies and data practices. We are not responsible for the privacy practices of websites that we do not control.
We encourage visitors to review the relevant third-party privacy policies before sharing personal information.
8. Data Security
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain appropriate business records, resolve disputes, and meet applicable legal obligations.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
10. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
You may also ask questions about how your information is used or object to certain processing where applicable.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing your request.
11. Children’s Privacy
Our website and services are not specifically directed at children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe a child has provided us with personal information, please contact us so that we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements.
Any updates will be published on this page, together with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Business Name: One Computer
Address: 2/7, One Computer, Jalil Tower, Khulna, Bangladesh
Phone: +8801832371313
Website: https://rc4bd.com/
One Computer — Your Trusted Partner
