Terms & Conditions

Last Updated: October 12, 2026

1. Introduction

Welcome to One Computer. These Terms & Conditions govern your access to and use of our website, https://rc4bd.com/, and the products and services we offer.

By accessing our website or requesting our services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of the website and services.

In these terms, “One Computer,” “we,” “our,” and “us” refer to our business, while “you” and “customer” refer to any visitor or customer using our website or services.

2. Our Services

One Computer provides computer repair and technical services in Khulna, Bangladesh, including:

• Laptop repair and troubleshooting.
• Desktop PC repair and maintenance.
• Chip-level motherboard diagnosis and repair.
• BIOS programming and related services.
• Data recovery for supported HDDs, SSDs, NVMe drives, M.2 SSDs, pen drives, and memory cards.
• Game console repair and troubleshooting.
• CCTV installation, DVR repair, and related technical services.
• Motherboard schematic diagrams, BoardView files, and other technical resources where available.

Service availability depends on the device, fault, parts availability, technical feasibility, and other relevant circumstances.

3. Website Information and Technical Resources

Information, tutorials, schematic diagrams, BoardView files, BIOS files, and other technical resources published on our website are provided for their stated purposes.

Unless explicitly stated otherwise, we do not guarantee that every resource will be available for every hardware revision, model, or device configuration.

Before using a technical file, users should verify the exact device model, board revision, file compatibility, and intended application.

Users are responsible for ensuring they have the appropriate technical knowledge and authorization to perform repairs or modifications.

4. Orders, Pricing, and Payments

Prices, service charges, and product availability may change without prior notice.

Where applicable, the price, payment method, delivery method, and other relevant order details will be communicated during the purchase or service process.

An order or service request may require confirmation before it is accepted. We reserve the right to decline or cancel an order where reasonably necessary, including in cases of incorrect pricing, unavailable resources, suspected fraud, or technical errors.

Any applicable refund, cancellation, or replacement conditions will be communicated in accordance with the relevant purchase terms and applicable law.

5. Repair Service Conditions

Customers should provide accurate information about the device, its symptoms, previous repair attempts, and any known hardware or liquid damage.

Before repair, customers should remove personal belongings and back up important files whenever possible.

Repair outcomes depend on the condition of the device and the nature of the fault. Some faults may require additional diagnosis, replacement parts, or further repair work.

We will communicate significant additional costs or changes in the repair scope where reasonably practicable before proceeding.

Any repair warranty, if offered, will be subject to the specific warranty terms communicated to the customer. No warranty should be assumed unless expressly provided.

6. Data Recovery Disclaimer

One Computer may offer data recovery services for supported storage devices, including HDDs, SSDs, NVMe drives, M.2 SSDs, pen drives, and memory cards.

Data recovery depends on the condition of the storage device, the type of damage, and other technical factors. Successful recovery cannot be guaranteed.

Customers should disclose important information about the device, including previous recovery attempts and physical or electrical damage, where known.

Customers should avoid unnecessary use of a damaged storage device, as continued operation may worsen data loss.

Unless a separate written agreement states otherwise, customers remain responsible for maintaining backups and verifying recovered files. Any fees, including diagnostic or recovery charges, will be communicated according to the applicable service arrangement.

7. Schematic Diagrams and Digital Files

Digital files, including schematic diagrams, BoardView files, BIOS files, and related technical resources, may be offered for sale or download through designated website pages.

Unless otherwise specified at purchase:

• Files are supplied in the format and version described in the relevant listing.
• Compatibility may depend on the exact motherboard model and revision.
• Customers should verify file details before purchasing or using a resource.
• Digital files may require compatible software or technical knowledge.
• Access, download, or delivery arrangements will follow the terms stated on the relevant product or purchase page.

Any digital-product refund, cancellation, or replacement request will be handled according to the applicable purchase terms and law. Nothing in these terms excludes any consumer rights that cannot legally be excluded.

8. Acceptable Use

You agree not to:

• Use our website for unlawful or fraudulent purposes.
• Attempt to gain unauthorized access to our website, servers, or systems.
• Upload or transmit malicious code or harmful content.
• Interfere with website functionality or other users’ access.
• Copy, redistribute, resell, or commercially exploit protected website content or digital files without permission or an applicable legal right.
• Misrepresent your identity or your authority to request services for a device.

We may restrict access or take appropriate action when these terms are violated, subject to applicable law.

9. Intellectual Property

Unless otherwise indicated, website text, branding, graphics, original content, and other materials created by One Computer are protected by applicable intellectual property laws.

Third-party trademarks, product names, motherboard names, and other referenced materials remain the property of their respective owners.

Purchasing or downloading a digital file does not automatically transfer ownership of its underlying intellectual property. Any permitted use will depend on the applicable license, the rights of the relevant owner, and applicable law.

10. Third-Party Links and Services

Our website may contain links to third-party websites, tools, software, or services.

These third parties operate independently and may have their own terms, privacy policies, and charges. We do not control their services and are not responsible for their content or practices, except where responsibility cannot lawfully be excluded.

11. Limitation of Liability

We aim to provide accurate website information and reliable technical services. However, to the extent permitted by applicable law, we do not guarantee uninterrupted website availability or that every published resource will be error-free.

We are not responsible for losses caused by misuse of technical files, incompatible firmware, unauthorized repairs, or actions performed contrary to supplied instructions, except to the extent that such responsibility cannot legally be excluded.

Nothing in these Terms & Conditions excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot lawfully be excluded or limited.

12. Privacy

Our handling of personal information is described in our Privacy Policy.

By using our website or contacting us, you should review that policy to understand how personal information may be collected, used, and protected.

13. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date. Changes will apply as permitted by applicable law.

14. Governing Law

These Terms & Conditions are subject to the applicable laws of Bangladesh. Any dispute will be handled by the competent courts or other appropriate dispute-resolution bodies in accordance with applicable law.

15. Contact Information

If you have questions about these Terms & Conditions, digital files, repair services, or purchases, please contact us:

Business Name: One Computer

Address: 2/7, One Computer, Jalil Tower, Khulna, Bangladesh

Phone: +8801832371313

Website: https://rc4bd.com/

One Computer — Your Trusted Partner